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FAQs
Here you will find answers to some of the most common questions about our services, including details about the Miniplex and the Movie Madness Museum.
What are your hours of operation?
12:00pm-10:00pm on Mondays-Thursdays, 11:00am-11:00pm Fridays-Sundays.
We are closed on the following holidays: Thanksgiving Day / Christmas Day / New Years Day
Are your movies for sale?
Nope. Our collection is available only as rentals. We have a small selection of previously viewed titles available for sale at the front of the store. We also host large sales of used inventory a few times throughout the year. Sign up for our newsletter and follow our social media channels for a heads up on our next big sale event.
What does “Out of print” mean?
Out of print titles are rare movies that are expensive and/or difficult to replace. In order to rent a title marked out of print, you must have an established account in good standing. After renting and returning 12 items, you can rent these titles.
How many movies can I rent at once?
You can have a maximum of six titles checked out on your account at any given time.
I’m from out of town. Can I still rent?
Of course! You do not need a local address to set up an account. We have dropboxes around town for your convenience and you can also mail our movies back to us.
Do you buy movies? Do you accept donations?
No, we do not buy movies. We do accept donations with approval from the store director. Please email matt@moviemadness.org with a general idea of what you would like to donate and they will get back to you.
What if I lost a movie?
Call our collections department at 503-234-1381 and we will work with you to take care of getting a replacement.
Still have questions?
If you can’t find the information you’re looking for, please reach out to us directly or visiting us in-store. We are always happy to help!